1. Data Controller

Data Controller:
Sandy Westlake Coach & Mentor
Via di Sant'Eligio, 2
00186 Roma, Italia
Email: [your email]

2. Personal Data We Collect

A. Information you provide directly

When you interact with the Site, you may provide:

• Name

• Email address

• Phone number (optional)

• Information shared in contact forms

• Information provided during scheduling via Calendly

B. Information collected automatically

When you visit the Site, we may collect:

• IP address

• Device and browser type

• Pages visited

• Time spent on the Site

• Cookies and similar tracking tools (see Cookie Policy)

C. Payment information

This site does not directly collect payment information unless you integrate payments in the future.
If payments are added, they will be processed securely by third parties, and full card details will not be stored by us.

3. Purpose and Legal Basis of Processing

We process your data only when justified under GDPR:

A. To respond to messages or service inquiries

Legal basis: Performance of a contract / legitimate interest.

B. To schedule appointments or consultations via Calendly

Legal basis: Performance of a contract.

C. To send optional marketing emails (if you opt in)

Legal basis: Consent.

D. For analytics and website improvement (Google Analytics)

Legal basis: Consent through the cookie banner.

E. To comply with legal obligations

(e.g., accounting, regulatory requirements)

4. How We Use Your Data

Your personal data may be used for:

• Responding to contact form submissions

• Delivering coaching sessions and follow-up communications

• Scheduling consultations via Calendly

• Sending updates or marketing emails (only when consent is given)

• Understanding how visitors use the Site (Google Analytics – with consent)

• Maintaining and improving the Site

We do not sell your data or share it for advertising without consent.

5. Third-Party Service Providers

Your data may be processed by third parties solely to enable the functioning of this Site:

Squarespace (website hosting & forms)

Stores form submissions and provides hosting infrastructure.

Calendly (appointment scheduling)

Processes the data needed to schedule sessions and send confirmations.

Google Analytics (traffic analysis)

Activated only after consent; collects anonymous usage data.

These providers may transfer data outside the EU, primarily to the United States.
Transfers are protected under Standard Contractual Clauses (SCCs) or equivalent safeguards required by GDPR.

6. Cookies

This Site uses essential and non-essential cookies.
Non-essential cookies (analytics, tracking) are only activated after explicit user consent.

For more information, please refer to the Cookie Policy.

7. Data Retention

We retain personal data only as long as necessary:

• Contact form submissions: up to 24 months

• Coaching client information: up to 10 years (legal requirement in Italy)

• Scheduling information (Calendly): retained according to Calendly’s policy

• Analytics data: as determined by Google’s retention settings

• Newsletter subscribers: until you unsubscribe

8. Your GDPR Rights

As an EU resident, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• File a complaint with the Garante per la Protezione dei Dati Personali

To exercise any rights, contact: sandywestlake@hotmail.com

9. Data Security

We implement technical and organizational measures to protect your data, including encryption, secure servers, and access controls.
No online service can guarantee absolute security, but we take all reasonable precautions.

10. International Data Transfers

Some third-party services (Squarespace, Calendly, Google) may process data outside the EU.
When this occurs, we ensure GDPR-compliant safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Additional security measures

11. Use of the Site by Minors

This Site and coaching services are not intended for individuals under 18.
We do not knowingly collect personal data from minors.

12. Updates to This Privacy Policy

This Policy may be updated from time to time.
The “Last updated” date will indicate the latest version.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Sandy Westlake Coach & Mentor
Email: sandywestlake@hotmail.com
Via di Sant'Eligio, 2
00186 Roma, Italia